Over 25 years of experience in Financial Markets covering operations in Treasury, Sales, IT and core operations in the banking and insurance markets. He specializes in transforming Sales operations to significantly increase sales agent productivity, employee engagement and customer experience
As a Senior Consultant, he has developed and implemented at-scale transformation programs for banks and insurance companies around the world. He has also successfully applied these principles to other industries including Telecom and Healthcare
But no matter how many programs he drives, he always amazed by the creative magic and energy unleashed when people feel empowered to change their world!
Vice President - Head of Lean Transformation, EMEA and Asia
McKinsey & Company
Senior Vice President - Head of BusinessTransformation