Dr Hüseyin Güngör is a lecturer at the University of Amsterdam Business School and an international consultant with complex problem-solving skills gained at McKinsey & Company. Currently, he is exploring Artificial Intelligence in Customer Experience, Strategy and Marketing.
Over the years, Makoto (aka Gemba Japan) and its team of professionals have been on a journey to make Lean & Operational Management initiatives real and sustainable for any company or team. Their efforts and resources have travelled globally to many countries and experienced the challenges that each of these cultures embodies. This vast experience and broad perspective allow them to understand and harness the local strengths and talents of each company.
Brad is a Founding Partner in Makoto Investments and brings to the team more than 16 years of professional experience in the practical application, facilitation and implementation of living the “Makoto Way” in industries as varied as Automotive Industry, Health Care, Government Offices, Logistics Service and Customer Service Industry.