Das works with clients looking to of implementing a Lean culture in the workplace by aligning Continuous Improvement (CI) efforts with the corporation’s strategy and intent. HIs expertise focuses on a culture-based approach (rather than a tool-based one) to ensuring the result of all CI efforts support the business outcomes expected by the various businesses. Specifically, he works to ensure the daily activities of leaders and middle management contribute materially to the CI efforts through direct participation (not delegated) that contributes to full engagement of associates in the workplace.

 

Projects he has led include:

  • For a leading insurance provider, he established the Lean Sigma department including framework design, governance, recruitment, and training of staff members, led several cost reduction initiatives (over $8MM in one year) across the enterprise covering customer service, annuities, claims, and underwriting

  • For a large bank, Das led major enterprise-wide initiatives across various functional areas including customer service, customer research & investigations, marketing, billing and statement operations, and payment processing, with an average cost take-out $1MM per initiative.

  • For a large bank, he led several IT projects using BPR that resulted in consolidation of five major operating systems to two and over $3MM in savings

  • For a major airline, Das delivered over $2MM in savings within one year besides improving customer satisfaction by 7 points

Das Madhavan               

Experience

Technical Consultant

MITRE CORP

AVP Lean

MetLife

Sr. Manager Continuous Improvement

Industrial Bearings & Transmissions

Sr. Manager Continuous Improvement

United Airlines

Vice President

Citi

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Education: 

Mechanical Engineering (UK)

Bachelors degree,

 

Oregon State University

Masters degree in Industrial Engineering, and an MBA

 

Shingo Institute

Six Sigma Black Belt

ACADEMY

 

IFRS

Media Law

Financial Modeling

ACCOUNTING

Outsource

IFRS implementation

HR Services

 

Recruitment Services

HR Outsourcing

LEGAL SERVICES

 

Outsource

Legal Opinion

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